Our verdict
ROCKBROS is a large Chinese cycling-gear brand, and rockbros.com.au is its Australian store, run by ROCKBROS SPORTS PTY LTD with a Melbourne warehouse and a shop in Box Hill. Prices are low (sunglasses A$49.99, flat pedals A$49.99, a mini electric pump from A$99.99), most orders dispatch within two business days, and small parcels arrive in 2–4 business days for A$10 or free over A$99. Store ratings for the best sellers sit between 4.2 and 4.7. The weak spots are the fine print: change-of-mind returns are only 14 days and you pay return shipping, the exchange and return wording don't quite match, the warranty on accessories is 12 months, some items ship from overseas warehouses (15–20 business days), and the store has no Trustpilot reviews yet. Our code TRANTRUNG takes 20% off at the time of writing.
Our score is an editorial judgement based on published specs, store policies and customer ratings, not lab or hands-on tests. How we score
Pros & cons
Pros
- Low prices: best sellers from A$24.99 to A$139.99
- Melbourne warehouse; dispatch within 2 business days
- A$10 economy (2–4 days) or free over A$99 on accessories
- Physical store in Box Hill, VIC with click-and-collect
- Australian company details, phone and opening hours listed
- Code TRANTRUNG = 20% off at the time of writing
Cons
- Change-of-mind returns: 14 days, you pay return shipping
- Exchange and return wording conflict (10-day free exchange vs 14-day paid return)
- 12-month warranty on accessories
- Some items ship from overseas warehouses (15–20 business days)
- Free shipping doesn't apply during sales
- No Trustpilot reviews yet
Overview
ROCKBROS is a Chinese cycling-gear brand whose founder says it started after a 2,200 km ride from Sichuan to Tibet in 2007. It now sells eyewear, pumps, lights, pedals, helmets, bags, tools, apparel and bikes worldwide. rockbros.com.au is the Australian store, operated by ROCKBROS SPORTS PTY LTD, with a Melbourne warehouse and a brand store and workshop at 440 Station Street, Box Hill.
This review is based on the store's product pages, policies and on-site ratings as of October 2026. We haven't tested ROCKBROS gear ourselves.
Prices
ROCKBROS is a budget brand. The store's best sellers cost A$24.99 to A$139.99: cycling sunglasses at A$49.99, flat pedals at A$49.99, a thermal balaclava from A$24.99, and mini electric pumps at A$99.99 (AS110) and A$139.99 (AS1 PRO). Our code TRANTRUNG takes 20% off at the time of writing.
Best sellers
Sorted by best-selling on rockbros.com.au in October 2026 (gift cards excluded):
- Polarised Full Lens Sunglasses (A$49.99): TR90 frame, UV400 polarised lens, myopia insert. 4.35/5 (48 reviews).
- Half Frame Photochromic Sunglasses (A$49.99): lenses darken in sunlight. 4.6/5 (48).
- AS1 PRO Mini Electric Pump (A$139.99): 120 PSI, screen, auto-stop. 4.54/5 (37).
- Ultra Lightweight Flat Pedals (A$49.99): CNC aluminium, sealed bearings. 4.61/5 (49).
- Thermal Balaclava (from A$24.99): fleece-lined winter face mask. 4.69/5 (26).
We left out a best-selling kids full-face MTB helmet (TT-32): its product page doesn't name the Australian safety standard (AS/NZS 2063) that bicycle helmets sold in Australia must meet, and most sizes were on backorder. If you buy any helmet, check for the compliance sticker inside.
All five are compared in best ROCKBROS products.
Ratings
Product reviews on the store are mostly positive: 4.2 to 4.7 out of 5 for the best sellers, with 11 to 49 reviews each. Complaints include pumps being loud and, in one review, a valve deformed by heat, plus one poor in-store service experience. The Australian store has no Trustpilot reviews yet (unclaimed profile).
Shipping
- Dispatch: orders received by 5 pm AEST typically dispatch within two business days, mostly from Melbourne.
- Accessories and apparel: A$10 economy (2–4 business days, Australia Post tracked) or A$15 express (1–2 days).
- Free shipping on accessory orders over A$99, but not during promotions or sales.
- Bulky items (over 3 kg): flat A$25.
- Overseas warehouses: some new or back-ordered items ship from Germany, the US, Japan or China for A$15 and take 15–20 business days.
- Click and collect from the Box Hill store is free.
Returns and warranty
- Returns: within 14 days of purchase, new condition with original packaging; you pay return shipping, and shipping fees aren't refunded. Product pages repeat that change-of-mind and wrong-size returns are at your cost.
- Exchanges: the same policy says you can exchange within 10 days "at no extra cost" if an item is damaged or you're unhappy, which doesn't fully match the return terms. Email support first.
- Warranty: 12 months for manufacturing defects on accessories and equipment; bike frames get 5 years. Accidents, misuse and normal wear aren't covered.
- Australian Consumer Law guarantees for faulty goods apply on top of these policies.
Who should buy
- Yes: Australian riders after cheap, well-rated accessories with fast local delivery, especially near Melbourne.
- Think twice: if you want a long change-of-mind window or a premium-brand warranty.
The bottom line
ROCKBROS Australia sells popular budget cycling gear with real local presence: a Melbourne warehouse, a Box Hill store and quick dispatch. Returns are short and at your cost, so check sizes and specs before ordering. Use TRANTRUNG for 20% off. Our verdict: 7.4/10. See the ROCKBROS polarised sunglasses review and AS1 PRO vs AS110 pumps.
Specifications
| Company | ROCKBROS SPORTS PTY LTD |
|---|---|
| Store | 440 Station Street, Box Hill VIC 3128 |
| Products | Cycling eyewear, pumps, lights, pedals, helmets, bags, tools, apparel, bikes |
| Dispatch | Within 2 business days (orders by 5 pm AEST) |
| Shipping (accessories) | A$10 economy (2–4 days), A$15 express (1–2 days); free over A$99 |
| International warehouse items | A$15, 15–20 business days |
| Returns | 14 days, new condition, buyer pays return shipping |
| Warranty | 12 months on accessories; 5 years on bike frames |
| Trustpilot | No reviews (unclaimed) |
